Any person who obtains a product or service, in consideration for or free of charge, in order to meet its personal needs or others’ needs, or someone who is dealt or contracted with for buying such product or service

Consumer protection is a service provided by the state or civil society through competent associations specialized in protecting consumers from commercial fraud, illegal exploitation or improper service provision due to monopoly

Any person who provides, distributes, trades, sells, exports, imports or is involved in the production and circulation of goods and services that it will offer, contract or sell to consumers in a way or another

Anyone who directly or indirectly advertises or promotes a commodity or a service using various media of advertising and publishing

Any industrial, agricultural, animal or transformational product, including raw materials and basic components of the product

Any work/effort provided by any entity to the consumer in consideration for charge or free of charge

Selling price, rent or use charge

Any depreciation in the value or usability of any commodity or service compared to the normal functionality of it that leads partially or wholly to preventing the consumer using it effectively. Deficiency includes any fault resulting from any mistake storing or handling the product, unless consumer is the reason of the damage